Rafael T.
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I deposited funds but they never appeared in my balance while a promotional mission was about to expire. Support agents seemed lost and kept transferring me to others who could not fix anything. One rep casually told me to just wait, as if my loss did not matter. A very frustrating experience overall.
Camila
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The app constantly freezes and drops connection. When it reconnects, ads pop up right away. Sending a screenshot through the support chat is nearly impossible. Winnings are not always credited depending on which game you play, and dealing with support is exhausting.
Diego S.
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I never felt my account was secure here. My password kept failing even though it was correct, then bets started getting cancelled and small amounts were taken from my balance. I had to reset credentials every single login. Ended up removing the app after losing a modest sum.